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Privacy Policy — North Shore Beach Supply

Last updated: September 4, 2026

North Shore Beach Supply ("we," "us," or "our") operates northshorebeachsupply.com (the "Site"). This Privacy Policy explains what information we collect when you use our Site to book a beach chair and umbrella rental, how we use it, and your choices regarding that information.

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Information We Collect

When you make a reservation through our Site, we collect:

  • Contact information: your name, email address, and phone number

  • Delivery information: the delivery address or location where you'd like your rental items brought, and any delivery notes you provide

  • Reservation details: your rental dates, selected package, chairs/umbrellas/add-ons chosen, and total price

  • Payment information: processed and stored directly by our payment processor, Stripe — see "Payment Processing" below

We also automatically collect certain technical information through standard website cookies and analytics tools provided by our website platform, Wix — such as your IP address, browser type, and how you interact with our Site. This helps us understand site usage and keep the booking system working correctly.

Payment Processing

We use Stripe to process payments. When you pay for a rental, your card details are entered directly into Stripe's secure payment page — we do not see or store your full card number ourselves.

Important — saved card for damage/loss: As part of our rental terms, we save your payment card on file with Stripe after checkout. This allows us to charge your card after your rental period ends if equipment is damaged, lost, or not returned, in accordance with our Rental Agreement & Waiver. We only use this saved card for that purpose — we do not use it for any other charges without your knowledge.

Stripe's own privacy practices govern how they handle your payment data; you can review Stripe's privacy policy at stripe.com/privacy.

How We Use Your Information

We use the information we collect to:

  • Process and confirm your rental reservation

  • Communicate with you about your booking (confirmation emails, updates, or issues with your reservation)

  • Check inventory availability for your requested dates

  • Apply discount codes you use at checkout

  • Charge for damage, loss, or non-return of rental equipment as described above

  • Improve our Site and booking experience

How We Store and Share Your Information

Your reservation and contact information is stored in our website's database (hosted by Wix) and in our customer contact system, which we use to send booking-related emails. We do not sell your personal information to third parties.

We share information with the following parties only as needed to operate our business:

  • Stripe, to process your payment and, where applicable, save your card for damage/loss charges

  • Wix, our website hosting and site-management platform, which stores reservation and contact data on our behalf

Cookies and Tracking

Our Site, built on Wix, uses cookies and similar technologies to operate correctly and to understand site usage. These may include cookies necessary for the booking flow to function, as well as standard analytics cookies. You can control cookies through your browser settings, though disabling some cookies may affect your ability to complete a booking.

Your Choices

You may contact us at any time to:

  • Ask what personal information we hold about you

  • Request corrections to your information

  • Ask us to delete your information, where we are not required to retain it (e.g., for completed transaction records)

To make any of these requests, contact us using the information below.

Children's Privacy

Our Site and services are not directed to children, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent version.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

aloha@northshorebeachsupply.com (434) 882-8211

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